night cap with m.j. hamilton, sr. - Welcome
Support - Plesk Control Panel
Written by Michael
Tuesday, 19 January 2010 21:15
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To keep the thread allive - I just wanted to push this tidbit out there.

If you have ever had to Google - Plesk Control Panel Support - or help with Plesk Control Panel - and you have been down the absolutely helpless lane of lackluster support - well... there is a good reason for that.

Plesk Control Panel - and the corporation that provides it - sucks. Sorry - that's the simple truth.

I shared that I would at least place ONE posting a week out here about Plesk - and hopefully one that makes the seach engines and gets the attention of those not in the know - yet.

Plesk - largely provided by dedicated server and shared hosting providers on the Internet - is the absolute WORST control panel on the market. I could spend a couple hours going over the Scheduled Tasks (in Windows) that run and reconfigure your environment - leaving you with broken persmissions in NTFS, IIS Application Pools and much more - or I could share the absolute ZERO support you'll find on their web site. Not only is the knowledge base lacking in content - accurate content as well - their knowledge base is lacking period.

Their support? Well, between $75 and $150 USD per incident - buyer beware. They have - on several occasions since 2004 - left us with the response of - '... we do not know yet...', or '.. . we do not provide support for that yet...' and the support question was succinctly tied to something Plesk does with DNS or something to do with MailEnable integration - and you are invariably left with your jaw hanging down thinking... I can't BELIEVE THIS!!!! - As I said... Buyer beware... Things are not what they appear to be when you first buy into Plesk - but I can assure you - things SUCK with Plesk - and you can take that for a solid piece of medicine. As I tell my children... If you do not take the medicne - well, do not complain later when you are left the loser for chosing Plesk.

All of that said and done? What would you do alternatively? Very fair, solid question...

DotNetPanel.... Check it out... There is life after the gloom, doom and painful wake-up calls of working with Plesk.

More to the point? they have support - and support personnel that do respond to your requests / needs.

Check here.... http://www.dotnetpanel.com/

Google it - blog it - check it out - and enjoy!

 

Last Updated ( Tuesday, 19 January 2010 21:29 )
 
Plesk Control Panel - Gladly Watching you Go Away
Written by Michael
Tuesday, 12 January 2010 00:48
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As we have shared in the past - we're making our departure from the mighty Plesk Control Panel - the 4th Parallel betwixt the true Mighty Solutions, and the basics of solution that simply WORK.

Alas - Plesk - Parallels - we are going to sign your song of decent as we make our transition.

As many of you know - I support the Sclera Hosting Internet Services team of Sclera Design, Inc. and we are not only standing up a completely new data center with all state-of-the-art infrastructure - we're including state-of-the-art software components that augment / supplement the base-line framework of our hosting infrastructure.

We're proud to announce a strategic partnership with Dot Net Panel - and we're only just beginning.

As we resolve the critical steps of this endeavor - we'll share on our corporate blog - the key steps we took to successfully disembark from the sinking ship of Plesk - and successfully set our sails for a new course - one that is rich in features, support, and more profoundly - stability.

Faretheewell - oh Plesk not my Plesk Yell

 
The Best Time of the Year
Written by Michael
Wednesday, 30 December 2009 00:26
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I hope all of you have had some quality time out with family and friends the past week - and into this week.

My wife, and best Friend for the past three (3)  decades - both really enjoy the decorating and pre-amble that we have enjoyed so many years now - that pre-empt's Christmas. Even more so, we truly love the time together with family. This Christmas, the 8 children - still mostly at home - were all home - and what a Christmas we enjoyed. The truth is - it's still going on, and will - throughout this week - into 2010.

As I prepare my review of software and technology milestones from Microsoft this past year, I just wanted to take a moment and wish everyone - and very prosperous and quality new year. We know - as a small family - that 2010 is going to be fantastic!

I have a deep appreciation for my family; a deep appreciation for my co-workers - and I have had a fantastic year - against all odds - and for those in the know - thank you for making my year one of the best in my life.

Michael...

 

 
Christmas as a Geek
Written by Michael
Thursday, 24 December 2009 10:58
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As many of us do this time of year - we find this date - December 24th - a busy one - especially if you're a dad with 10 children, 8 of them still home - and a Christmas day staring you in the face!

So what to do? It's simple - I've setup 7 workstations on one side of the office - all running slipstream installations of the base-line children's computer build; conversely, I'm working steady on client needs that need to be wrapped by close of business today.

At the same time - I fear nothing! I am, after all - The Geek!!!

Or, just Another Geek in Need....

Have a very merry, safe, holiday period - and I look forward to the new year.

Cheers...

Last Updated ( Thursday, 24 December 2009 11:01 )
 
that almighty - WHAT???
Written by Michael
Friday, 18 December 2009 21:58
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I remember working on a project that had to be one of the absolute WORST projects imaginable. Not because of the rate; not because of the workload; and not because of the technology by any means! So what was so horrible? The intangible, ubiquitous, pervasive - ever-in-your-face - ID10T errors that we simply could not speak to fast enough!

Several years ago I was snookered by the ID10T error - ID - numeric 10, letter "T".

Working alongside a pretty decent team of analyst/developers - I found myself in that infamous position of the "consultant" - where I was not wanted - and the technology I was endeavoring to help the client with - no one else knew. BizTalk - boy, that was a blast!

Back to the intangible, ubiquitous, pervasive - ID10T Error 0xhell0nErth0001 - issue.

I have worked in this field almost 25 years solid - from writing hard-line 8bit mnemonics in a 128K memory space on the Apple II/e - to VMOS resident drivers that are the glue of RAID 0/1/5/10 firmware today.

In all of these years - there is the ever-present pressure to perform, deliver, and be profitable. Translate - if you are not billing - you are not eating. Period.

Unlike many in my field - as I get older - I have been truly blessed to NOT get snookered into Management - I'm just a grunt still, in the field - writing code - and loving it!

Alas - the ID10T Error 0xhell0nErth0001

This exception is actually quite simple. When you begin to think that you are no longer answering to God - as you may know him/her - but that you think you are God - well, it is inevitable that you'll throw this Exception - guaranteed.

When you do throw this Exception - try to ensure you have Try/Catch clauses in your life - otherwise, you may result is the BSOD (Blue Screen of Death to those in the MSFT Know).

Remember who you are working for: The Client (no, it's not a John Grisham original.)

Remember your goals/objectives: To retire by 55, and leave this career with a solid reference - or chain of references - that do not include the intangible, ubiquitous, pervasive - ID10T Error 0xhell0nErth0001 - Exception.

Remember your resources: the tangible, rarefied, evasive technologist that you work hard to find, and should work harder to keep - in front of your Client(s).

Those are my three (e) R's - for now: Remember, the Client is FIRST; the Client is SECOND; your Team is ALL THAT!

Okay - not all R's - but you get the picture.

Take care of your people - or they'll take care of themselves - and you'll find yourself in front of the BSOD with only one memory dump to ponder - the intangible, ubiquitous, pervasive - ID10T Error 0xhell0nErth0001

 

 
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